Privacy

Introduction

Vaka Pasifika is committed to protecting clients privacy, and their personal information in accordance with all applicable privacy laws (Privacy Act 2020).

It also helps built trust and transparency between parties involved including but not limited to whanau and individual clients, of Vaka Pasifika.

In doing so, this policy aims to:

• Support and promote trust and transparency between clients of Vaka Pasifika and the organisation.
• Promote and maintain the privacy of Vaka Pasifika clients.

The following are practices that all Vaka Pasifika employees including but not limited to students must comply with when maintaining client’s confidential information.

Policy

1.0 POLICY:

Whanau and individual clients of Vaka Pasifika:

1. 1.1 Through the course of Vaka Pasifika’s work with whanau, it is natural that Vaka Pasifika will be privileged to private information whanau share with them.
2. 1.2 All client information is to be accurately recorded and kept in a locked cabinet. The file cabinet is kept at Vaka Pasifika premises. No client information is to be removed without approval from the manager.
3. 1.3 Staff of Vaka Pasifika is not to share any information about their clients outside their work with Vaka Pasifika.
4. 1.4 The use of client’s personal information is to be kept confidential and use to support whanau make positive progress.
5. 1.5 Some information collected from our clients may be used to improve the services Vaka Pasifika provides. Information used will be general and not linked directly to any clients of Vaka Pasifika.
6. 1.6 In the event personal information regarding a whanau is requested by a legal entity – Vaka Pasifika will let whanau know a request for their personal information has been requested by that entity. Vaka Pasifika will give a copy of the information given to the entity to the whanau with the view to maintain honesty and transparency between Vaka Pasifika and whanau.
7. 1.7 Clients has the right to request their personal information from Vaka Pasifika – upon a request is received – Vaka Pasifika is to provide and copy of the information to the clients with 21 working days from when the request was made.